1. Check-in time
Passengers are requested to be present at the airport to check-in at the time indicated by the carrier, at least 1 hour before departure (it applies only to passengers traveling with LOT Polish Airlines).
Passengers of low cost airlines (Ryanair, Centralwings, Norwegian) are requested to be present at the airport to check-in 2 hours before departure. Check-in terminates 40 minutes prior to departure. Passengers who are late for check-in will not receive a boarding pass and will not be able to fly.
Ryanair passengers who are late for check-in but who will reach check-in desk before departure can book their ticket for another time by paying additional 295 zł.
2. Visas & other documents
The passenger not holding a valid visa and travel documents (passport, vaccination certificates, etc.) required in the countries he/she intends to visit, takes the risk of being refused entry by the immigration authorities.
When flying to European Union countries (such as Great Britain or Ireland) and European Economic Area countries (such as Norway) it is possible to cross the border with valid identity card. The document must include correct data and recent photograph. Only new identity cards will be accepted.
It is useful to take a confirmation of reservation, which can be printed at home right after booking a seat. Confirmation indicates the number of reservation, essential to check-in, flight number, departure and arrival times.
3. Baggage
Free baggage allowance
Domestic flights (LOT Polish Airlines)
Economy Class
registered baggage: 20 kg
cabin baggage: 1 piece of cabin baggage of overall dimension not exceeding 115 cm, not heavier than 6 kg and a laptop computer.
Flights to/from Europe and Middle East (LOT Polish Airlines)
Economy Class
registered baggage: 20 kg
cabin baggage: 1 piece of cabin baggage of overall dimension not exceeding 115 cm, not heavier than 6 kg and a laptop computer.
Business Class
registered baggage: 30 kg
cabin baggage: 1 piece of cabin baggage of overall dimension not exceeding 115 cm or clothing bag width of 20 cm, and additional briefcase of dimensions 45x35x23 cm or a laptop computer. The total weight cannot exceed 9 kgs.
Flights to/from USA and Canada (LOT Polish Airlines)
Economy Class
registered baggage: 2 pieces, none heavier then 32 kilos each. Overall dimension of one piece must not exceed 158 cm, and the other 140 cm.
cabin baggage: 1 piece, dimensions of which are not to exceed 100 cm and weight of 6 kilos.
Business Class
registered baggage: 2 pieces, not heavier than 32 kgs. Overall dimension of one piece must not exceed 158 cm.
cabin baggage: 1 piece not heavier than 9 kgs and of overall dimension not exceeding 100 cm.
Baggage for Ryanair passengers
Registered baggage: 15 kilos per passenger (it is not allowed to sum the weight of baggage within a reservation, nor carry another passenger’s baggage).
Cabin baggage: 10 kilos per passenger of total dimensions not exceeding 55cm x 40cm x 20cm. 1 piece of registered baggage paid by Internet costs 24 pln, paid at the airport - 48 pln. Every additional kilogram of baggage, exceeding 15 kilos per passenger, 33 pln/kg. One passenger can travel with 15 kilos of registered baggage. It is possible to purchase an additional bag which can carry 15 kilos. Cost of the bag 24 or 48 pln plus 33 pln x every additional kilogram.
Passenger can also fly with unusual baggage such as sport equipment or musical instruments. Transport of sport equipment paid by Internet costs about 90 pln, paid at the airport or Call Centre – about 120 pln. Big musical instruments paid by Internet – 90 pln, paid at the airport or Call Centre – about 120 pln. Smaller instruments such as guitar, cello, violin, viola can be carried in the cabin after making reservation and paying for the extra place on the plane.
Baggage for Centralwings passengers
Registered baggage: 20 kilos per passenger, Cabin baggage: 5 kilos per passenger of total dimensions 55cm x 40 cm x 20 cm.
Flying with personal belongings such as coat, umbrella, walking stick, camera, video camera, binoculars, laptop etc. is free of charge. Transport of unusual baggage such as sport equipment (skis, bicycle, snowboard) has to be additionally paid for. The price depends on the type of the baggage. To book the transport of unusual baggage call carrier’s Call Center: 0 801 080 112, +48 22 558 00 45.
Passenger can purchase by Internet the possibility to carry more baggage than 20 kilos per person. Every kilogram above that limit costs 16 pln when bought by internet or 24 pln when bought at the airport. Passenger can buy maximum 12 kilos above limit.
Baggage for Norwegian passengers
Passengers are allowed to take on board one piece of cabin baggage of maximum weight 15 kilos and dimensions not exceeding 55 x 40 x 20 cm. Additionally, passenger can travel with registered baggage not heavier than 40 kgs (two suitcases, 20 kgs each). Each suitcase costs 12,5 pln when paid while buying a ticket or 25 pln when paid at the airport.
Babies and children under 2 can travel with baggage not heavier than 5 kilos. This limit includes baby car seat, pram or stroller. Traveling with a baby or child under 2 does not allow carrying one more piece of cabin baggage.
Baby prams and car seats, bicycles, golf equipment, skis, angles, other sport equipment, paintings and other delicate objects are not suitable for air transport. However, if it is necessary Norwegian airlines will transport these things on condition that they are well packed.
Large – size sport equipment such as surfing boards or bicycles are transported with additional fare. Passengers are required to inform the carrier about the wish to transport that unusual big baggage not later than 48 hours prior to departure. To reserve additional place for baggage call from the region of Norway 815 21 815 (later choose 2.) or +47 21 49 00 15 (later choose 2) when calling from another country. Passengers traveling with bikes on the board of the plane should check-in not later than 1 hour prior to departure. Windsurfing equipment is not transported.
4. Duty-free limits
The limits of duty free goods that a passenger arriving on an international flight may bring to Poland are as follows:
1 litre of spirit, 2 litres of wine, 5 litres of beer, 200 cigarettes or 50 cigars or 250 g tobacco, 50 ml perfumes, 250 ml toilet water.
In addition to the aforementioned goods, a passenger on an international flight may bring to Poland other goods of total value not exceeding 175 € in his/her personal baggage, and for a passenger less than 15 years old the respective limit is 90 €.
A passenger may bring duty free goods within in the above specified limits once in 30 days.
5. Executive Lounge
Located in depatures area.
Opens 60 minutes before every international departure.
6. Passenger safety
Please note car parking restrictions nearby the Terminal.
Please keep safe your travel documents.
Please report any unattended baggage, pack or bag to security officers or airport personnel.
In emergency all instructions given by security officers or airport personnel must be obeyed.
7. Articles prohibited on board
Passengers are required to remove the following articles prohibited on board from their cabin baggage or personal belongings: knives, lockable or flick knives, axes of any type, side-arms of any type, clubs, tools, razors, scissors, files, corkscrews, tweezers, mountain sticks, sticks with axe-like handles, or their models, etc.
Please read the safety instructions on your ticket and information boards carefully.
During security control and prior to check-in passengers are requested to place the articles prohibited on board in their hold baggage
The articles prohibited on board may not be deposited, passengers must remove such articles prior to gate security control.
From 6th November 2006: passengers are allowed to carry in their cabin baggage only a small amount of liquids – maximum 1 liter of liquid, cream or gel. Each container, not bigger than 100 ml, should be packed in transparent, lockable plastic bag that can be examined by appropriate personnel. More information is available on www.baa.co.ok.
Passengers are allowed to carry liquids in a registered baggage. Medicines and special diet ingredients, including baby food which will be consumed on board can be transported in cabin baggage. Passenger is also allowed to carry drinks and perfumes purchased behind a security control point or at a shop on the board.
Passengers are obliged to show all transported liquids to airport personnel at the security control point. Notebooks and other big electronic devices must be taken out of baggage and checked separately. Electronic devices are required to be charged and ready to work in case of control.
8. Baggage safety
Passengers are responsible for content of their baggage.
It is suggested that lockable suitcases/bags with padlocks, code locks, key locks, etc. are used.
Passengers shall not accept for carriage any items from other people (parcels, gifts, envelopes, etc.)
Baggage must not be left unattended.
In a registered baggage it is prohibited to carry: delicate and perishable things, glass bottles, electronic devices such as computers and other peripheral devices, jewellery and precious stones, cash, keys, cameras and video cameras, important documents, suitcases with alarm systems, medicines, medical documents and identity cards. Passengers are responsible for good packaging. Please be sure that registered baggage does not contain articles of this list.
9. Dangerous articles
For safety reasons, dangerous articles, such as those listed below, must not be carried in passenger's baggage:
- Compressed gases,
- Corrosives,
- Explosives, weapons, handguns, ammunition, crackers, flares, fireworks of any kind,
- Liquid or solid flammable materials,
- Radioactive materials,
- Suitcases with alarm system installed,
- Oxidizing agents,
- Chemical or biological toxic substances,
- Other dangerous articles specified in respective carrier's regulations
Medicines and cosmetics that may be required during the journey are permitted in reasonable quantities.
10. Electronic devices
For safety reasons the following electronic devices which transmit radio-frequency signals may not be used on board:
- Mobile phones,
- Pagers,
- Radio transmitters/receivers
- Control transmitters (such as transmitters for remote controlled toys)
Such devices carried on board must be powered-off all the time.
Computers, electronic games, tape records, CD-players, video cameras, etc. may be used on board according to crew announcements.
11. Additional information
It is possible to transport pets (only cats and dogs) on Norwegian airlines. Carrier must be informed by phone about the will to carry animals at least 48 hours prior to planned departure. Passengers are obliged to contact Call Center 815 21 815 (later choose 2) or 0047 21 49 00 15 (later choose 2).
It is not acceptable to make any arrangements about pets transport by email. On a plane it is possible to carry only 2 pets in one time. Additionally, pets need to be transported in special cages approved by IATA. It is forbidden to carry animals in metal cages. Maximum dimensions of the cage cannot exceed 101 x 81 x 89 cm. Total weight of cage and pet cannot exceed 40 kgs. The carrier can limit or ban animals transport temporarily because of low temperatures on routes to and from northern Norway. Small animals (dogs and cats) can also be transported in passenger cabin. Regulations are similar to those in baggage area. Animals need to be in special cages/baskets approved by IATA. Cage, of dimensions not exceeding 43 x 31 x 20 cm, together with an animal cannot be heavier than 8 kgs.
